Test answers for Technical Writing Skills
Certification 2015
oDesk • English
Language
1. A technical report should contain the following:
Answers:
•
Headings
• Biodata of the writer
•
Factual information
•
Graphics, wherever possible
• Non-technical content
• Fuzzy logic
2. An "Executive Summary" can be part of
a:
Answers:
• Business
Proposal
• Control Plan
•
Investment Plan
• Business
Plan
3. Which of the following are the characteristic
features of "Plain English?"
Answers:
• Keeping
sentences short
• Using
active voice
• Using
words that are appropriate for the reader
4. Which of the following is true regarding the
"Table of Contents?"
Answers:
• It is the same as an
index.
• It is a
method of accessing the information contained in a document.
• It is a
list of topics with links to each topic.
• It can be omitted in a
technical document.
5. What should you do to avoid plagiarism?
Answers:
• Just make sure to copy
from obscure sources.
• Cite
sources when using copyrighted material.
• Obtain
permission before using copyrighted material.
• Use only Government
sources.
• None of the above
6. Which of the following are Help Authoring
Software?
Answers:
• Microsoft
HTML Help
• RoboHelp
HTML
• Made-to-Help
• HTML Help
7. If you want to write a technical report on how
type-1 diabetes is treated, you will probably include:
Answers:
• What causes type-1
diabetes
• Effects of the disease on
the offspring of the affected
• How the
disease is treated
• The kind
of technologies available to treat the disease
8. Which of the following works are not protected?
Answers:
• Literary works
• Standard
calendars
• Height
and weight charts
• Motion pictures
9. Which of the following can you include in a
Progress Report?
Answers:
• What work
remains to be done
• How much
time it will take to complete the work
• How the previous project
was progressing
• The success level of
previously undertaken projects
10. Which of the following statements are true if
the cell B1 contains the formula =$A$1?
Answers:
• The value of cell B1
contains the same number of characters as the value of cell B2.
• There is
an absolute reference to cell A1 so that the formula =$A$1 can be copied to
other cells without changing the reference to A1.
• There is a relative
reference to cell A1 so the formula will change each time it is copied to other
cells.
• The value
of cell B1 is equal to the value of the function in cell A1.
11. Which are the two types of specification
documentations?
Answers:
• Design
•
Technological
•
Functional
• Logistical
12. Which of the following sentences/options
describes an "index?"
Answers:
• Product names and
technical terminology that are included in a document
• A method
of accessing the information that is included in the document
• An
ordered list of words and phrases
13. Which of the following statement(s) is/are true
about Technical Evaluation Reports?
Answers:
• The
Evaluation report is also called the feasibility report.
• The
Evaluation report mentions whether the proposed method is practically and
logically possible or not.
• The Evaluation report
always recommends the company to use the proposed method.
14. Choose the correct option(s) to make a
semantically correct sentence.
A pronoun is a word which ____________
Answers:
• should not replace a noun
or a noun phrase.
• can
substitute for a noun or a noun phrase.
• can be substituted for a
noun or a noun phrase.
• can
replace a noun or a noun phrase.
15. What are screen shots?
Answers:
• Graphics
of computer screens that are captured to be inserted in a technical document
• Pictures that are
downloaded from the Internet and inserted in a document, for instance, to help
illustrate the instruction manual
• Graphics that are created
by a designer as an illustrated step-by-step manual
• All of the above
16. State whether true or false:
A person's work is only recognized as original if it
has a copyright notice attached.
Answers:
• True
• False
17. The name for a set of fonts is termed:
Answers:
• Typeface
• Typefront
• Keyword face
• Typefont face
18. Choose the correct option among the following:
You have opened a page through Internet Explorer and
want to see that page on your desktop. You should click the __________ menu,
click on _________ and then click _________.
Answers:
• Send, File, Shortcut to
Desktop
• File,
Send, Shortcut to Desktop
• File, New, Shortcut to
Desktop
• View, Send, Shortcut to
Desktop
19. What are sections used for in a Word document?
Answers:
• To divide the document
into parts so that each part may be independently printed when the print
command is given
• To divide the document
into parts so as to allow certain parts of the document to display data from a
table
• To divide the document
into parts so as to allow certain parts of the document to display data from
the Internet
• To vary
the layout of a document within a page or between pages and then allow
formatting of each part the way you want
20. Abstracts can be of two types — ___________ and
___________.
Answers:
•
informative, descriptive
• descriptive, garrulous
• garrulous, conclusive
• conclusive, garrulous
21. Which of the following statements is the most
correct and most effective way of writing?
Answers:
• The Sigma level of the
processes in which a company is involved in is an indicator of how the company
is faring in their business processes.
• Companies
measure their business performance by the Sigma level of their processes.
• The best indicator of how
a company is faring in their business processes is to see the Sigma level of
their processes in which they are involved.
22. How do you insert a sound file in a Microsoft
Word 2007 document?
Answers:
• Go to the
Insert tab -> Select the Object menu option
• Go to the Insert tab
-> Select the Sound menu option
• Go to the Insert tab
-> Select the File menu option
• By right-clicking on the
document and choosing the "Add sound" option
23. Using the thoughts and writings of other people
and passing them as your own is known as_______.
Answers:
• Altruism
• Copying
•
Plagiarism
• Hedonism
• Imitation
24. What nature of information does a specification
document contain?
Answers:
• Information used by
programmers
• Information used by
amateurs in software programming
•
Information used by a person who wants to build a product or process
• Information used by geeks
and hackers
25. The __________ abstract should include all the
important sections of the report.
Answers:
• garrulous
• feasibility
• descriptive
•
informative
26. Choose the correct pronouns to fill in the
blanks.
______ and ______ have always understood each other
although ______ have always been in different camps.
Answers:
• You, I, us
• You, me, ourselves
• You, I, ourselves
• You, I,
we
27. A legal violation of a copyright could be a(n)
___________.
Answers:
• Social matter
• Criminal
matter
• Political matter
• Civil matter
• Academic matter
28. If you would like to enter a part number for a
product in Excel, e.g., 6776736, and would like Excel to treat it as text and
not a number, what should you do?
Answers:
• Place the character T
before the number, e.g., T6776736.
• Place the characters TX
before the number, e.g., TX6776736.
• Enclose the number in
parentheses, e.g., (6776737).
• Apply the
Text Format to the cell.
29. Choose the right option(s) to fill in the
blank(s).
I find it very hard to remember ______ letters
entrusted to me. I remember ______ to do so scores of times.
Answers:
• posting, to forget
• to post, to forget
• to post, forgetting
• posting,
forgetting
30. A PDF file can be viewed if ____________ is
installed.
Answers:
• Microsoft Office
Professional Edition 2003
• Adobe
Acrobat Reader
• Macromedia Flash MX
• WinRAR Archiver
31. Can you insert a new table inside a cell of an
existing table in a Microsoft Word document?
Answers:
• Yes
• No
32. STC stands for:
Answers:
• Society
for Technical Communication
• Society for Technical
Contents
• Standard Technical Contents
• Standard Technical
Communication
33. How can you select all the blank cells in your
Excel worksheet?
Answers:
• This must be done
manually as it cannot be automated through any built-in feature.
• Choose Edit -> Select
-> Blank under the main menu.
• Choose Edit -> Go To
-> Special menu option.
• Choose
Edit -> Go To -> Go To Special dialog box -> Blanks
34. In Microsoft Excel, you select the row headings
10, 11, and 12 and then choose the menu option Insert -> Rows. What will
happen?
Answers:
• Three new rows will be
inserted after row 12.
• One new row will be
inserted after row 12.
• Three new
rows will be inserted after row 9.
• One new row will be
inserted after row 9.
35. Choose the correct pronouns to fill in the blanks.
Let ______ all go for a walk except ______, because
______ is so tired.
Answers:
• we, she, she
• us, her,
she
• us, she, she
• we, her, she
36. A feasibility and evaluation report is an
example of:
Answers:
• Report topic
• Report
type
• Report audience
• Report purpose
37. Choose the correct prepositions to fill in the
blanks.
______ lack of funds, the plan fell ______.
Answers:
• For, down
• From, through
• For, through
• For, out
38. Which of the following examples of headings is
most effective?
Answers:
• How Auto Parts can be
Assembled
• How to
Assemble Auto Parts
• Assembling Auto Parts
• The Assembling of the
Auto Parts
39. Does a user guide usually contain warranties and
disclaimers?
Answers:
• Yes
• No
40. Which of the following best defines RoboHELP?
Answers:
• It is an operating
system.
• It is an
application software that helps create "computer help files" in
various formats.
• It is a software that
assists amateurs in technical writing.
• It is a utility software
that helps design graphics.
• It is a flowcharting
tool.
41. State whether true or false:
Different states have different copyright laws in
America.
Answers:
• True
• False
42. Choose the correct preposition to fill in the
blank.
All the people injured in the accident have been
admitted ______ a hospital.
Answers:
• in
• to
• into
• inside
43. What are "abstracts?"
Answers:
• Conclusions of the report
contents
• Comments on the report
contents
• Summaries
of the contents of a report or a document
44. Choose the correct sentence.
Answers:
• A gentleman was walking
along a road dressed in blue with green trees on both sides.
• A dressed in blue
gentleman was walking along a road with green trees on both sides.
• A gentleman was walking
along a road with green trees on both sides dressed in blue.
• A
gentleman dressed in blue was walking along a road with green trees on both sides.
45. PDF is an acronym for:
Answers:
• Protected Document Format
• Portable Data File
• Portable
Document Formatting
• Portable Document Format
46. The details of design, make, installation, and
usage of a particular product are known as:
Answers:
• Technical reporting
• Technical specification
• Technical
documentation
• Technical summary
47. A diamond shaped box in a flowchart signifies:
Answers:
• A start/end symbol
• A
decision that must be made
• The flow of control
• Processing steps
• Input/output
48. Choose the correct sentence from the following:
Answers:
• Select your country from
the drop lists in the country fields.
• Select your country from
the drop-down list in the country's field.
• Select
your country from the drop-down list in the country field.
• Select your country from
the drops-down list in the country's field.
49. How are spelling errors displayed in Microsoft
Word?
Answers:
• A green wavy line under
the wrong spelling
• The word with the wrong
spelling has a strike-through font.
• A red
wavy line under the wrong spelling
• The color of the word
with the wrong spelling will change to red.
50. A document that consists of instructions on how
to use or troubleshoot a product is known as a _________.
Answers:
• Help guide
• Troubleshooting guide
• Design
pamphlet
• User guide
51. What does a Primary Research Report describe?
Answers:
• It describes findings and
interpretation from field or laboratory research.
• It describes ideas about
how to start a new business venture.
• It is a description of
the operational details of a new product.
• It
describes newly researched, potential organizational policies.
52. A document written in the ________ tense sends
the message immediately and is easier to comprehend.
Answers:
• past
• present
• past continuous
• future
53. What is a "procedure?"
Answers:
• A list of
steps that tells the user how to perform a task
• A description of the
technical specifications
• A description of how a
system operates
54. Which is the standard language used to create
Web pages?
Answers:
• JavaScript
• Hypertext
Markup Language (HTML)
• C
• C++
55. What do Functional Specifications in a technical
document include?
Answers:
• Components that are
required to create the product or service
• A
diagrammatic representation of how the finished product will look
• A daily report recording
the assembly of the product
• An illustrative
representation of how the product will work once the product is built
56. A Business Plan Report usually contains:
Answers:
• A plan
seeking to start a new business
• A proposal seeking
approval to do a specific project
• A plan seeking approval
to do developmental work on an existing project
57. Which of the following is a diagram drawing
software application used to draw diagrams like flowcharts?
Answers:
• Visio
• Microsoft Project
• Photoshop
• Flash
• Oracle
58. A list of books, articles, or Web pages that a
writer referenced in his document is known as:
Answers:
• Table of
Contents
• Index
• Bibliography
• Glossary
• Foreword
59. To be a good technical writer, you have to:
Answers:
• Include unknown terms and
non-words.
• Avoid
jargon.
• Include abstract words
and phrases.
• Use acronyms and
abbreviations.
60. What does a circle indicate in a flowchart?
Answers:
• It
indicates that a particular step is connected with some other parts of a
program
• It indicates the
beginning of the process.
• It indicates a decision
to be taken in the process.
• It indicates a linear
flow of the process.
61. What is the quickest way to select all the
columns of a worksheet in Microsoft Excel 2007?
Answers:
• Click on the column
heading of the first column, press Shift, and then click on the column heading
of the last column.
• Click on the column
heading of the first column, press Ctrl, and then click on the column heading
of the last column.
• Choose Edit -> Select
all from the main menu.
• Click on
the gray rectangle on the upper left corner of the worksheet where the column
headings and row headings meet.
62. The first thing you should do when you are
starting out to write a technical report is to:
Answers:
• Decide what type of
document you are required to write.
• Decide on the items you
will put in the glossary.
• Write the index of the
report.
• Write the
technical specifications of the product or service you are writing about.
63. The average number of words in a sentence should
be:
Answers:
• Between
10-20
• More than 30
• Less than 8
• Between 30-35
64. Documents that help to get an organization hired
or approved to undertake a project are known as:
Answers:
• Business
Proposals
• Business Plans
• Investment Plans
• Bidding Plans
65. What would you call a report that gives a
background on a particular topic, say greenhouse gases?
Answers:
• Evaluation report
• Technical
background report
• Technical background
specifications report
• Secondary research
background report
66. What does the term "Glossary" mean?
Answers:
• An ordered list of
phrases.
• An
alphabetic list of words and phrases in which each word or phrase is defined.
• An unordered list of
words and phrases.
67. How can you resize the width or height of a
picture in a Microsoft Word document?
Answers:
• By dragging the sizing
handles that appear at the edges of the picture
• By altering the height
and width values on the "Size" Tab available at the Format ->
Picture menu
• By
right-clicking on the picture and selecting the Format Picture dialog box. Then
select the Size tab and change the height and width values.
• By right-clicking on the
picture and choosing the "Picture Size" option
68. The _______________ appears before (and,
possibly, immediately after) the table of contents in a document.
Answers:
• White matter
• White
paper
• Front paper
• Front matter
69. You have to prepare an essay in Microsoft Word
consisting of only 250 words. What is the most convenient way for you to count
the total number of words in your document?
Answers:
• First justify the
document (both left and right justified), then count the number of words on one
line, and multiply them by the number of lines to get a rough count.
• Select the text that you
have to count and right-click the mouse. Choose the "Word count"
option.
• Choose
the "Word count" from the Review Tab main menu.
• Choose the
"Paragraph statistics" option under the View menu.
• Count each word one by
one, since there is currently no tool available for counting the number of
words.
70. Which of the following characters must be added
before a fraction value, e.g. 1/3, to avoid entering it as a date in Microsoft
Excel 2007?
Answers:
• F
• //
• 0 (zero)
• FR
• Space
71. State whether true or false:
A copyright in the context of authorship immediately
becomes the property of the person who wrote the work.
Answers:
• True
• False
72. Which of the following date formats is NOT
available when entering a date into a cell in Microsoft Excel 2007?
Answers:
• 2/3/2003
• 6-aug-2003
•
5th-aug-2003
• 5-8-03
73. As a writer, what do you do when you create a
macro?
Answers:
• You create a shortcut for
performing repetitive tasks in a program.
• You work on several files
at the same time.
• You
download software from the Internet that helps organize tasks.
• You break up work tasks
into manageable parts.
• You combine small
sub-tasks into a macro-task.
74. Choose the correct sentence:
Answers:
• Unless the world controls
its population, mankind will continue to face one problem after another.
• Unless the world does not
control its population, mankind will continue to face one problem after
another.
• Unless
the world controls its population, till then mankind will continue to face one
problem after another.
• Unless the world fails to
control its population, mankind will continue to face one problem after
another.
75. What is a "white paper?"
Answers:
• An
authoritative and detailed report
• A conclusive report
• A blank page on a
computer screen
• A blue print of what a
final document should look like
76. How would you describe a "process?"
Answers:
• A description of the
steps that a user takes to perform a task
• A description of the
overall performance of a system
• A description of a system
or how a system operates
• A series
of steps taken to perform an action in a task
77. Which of the following statements best describes
what "minimalism" is?
Answers:
• Writing thin manuals and
procedures
• Minimizing the size of
manuals and procedures by omitting important information
• A method
of documentation that avoids swamping users with irrelevant information
• A method of voluminous
documentation of task-oriented activity
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